About Us

Chapter One Hair Spa was founded in 2012 by esteemed hair stylists, Paul Bertram and Natalie Hamilton. Armed with a wealth of experience, natural creative flair, and a range of laudable qualifications, including completion of the Schwarzkopf Royal Master Colour Course, Paul and Natalie set about revolutionising the salon experience in Midlothian.

Their vision was not just to offer a range of luxury services, products, and treatments, but to provide a uniquely contemporary sanctuary, where clients could unwind, indulge, and emerge looking and feeling beautiful.

Following the successful launch of their boutique salon in Newtongrange, the duo opened their flagship salon in Eskbank in 2015, followed by a third salon in Haddington in 2020.

Over the years, the chain of salons has gained a reputation for its exceptionally high standards, outstanding customer care and impeccable attention to detail, winning 'Consumer Business of the Year in Edinburgh and Lothians' at Scotland's Business Awards.

The team are dedicated to supporting their local community, and have been the driving force behind a variety of initiatives including sponsoring the local football team, Newtongrange Star, donating gift vouchers to local charities on a monthly basis, and raising over £2,000 for Marie Curie Cancer Care.

For the team at Chapter One Hair Spa, thanks to their limitless creativity, unwavering commitment to exceptional standards, admirable dedication to their community, and thoughtfully attentive approach to each individual appointment, the story of their success continues…